Abstract
This paper specifically examines a way through which the adoption of technology has improved the ADR process especially in issues of efficiency, accessibility, and cost reduction. Thus, such tools as ODR platforms, artificial intelligence, and digital case management systems are depicted in the study to showhow technology makes the process of dispute resolution less time-consuming and easier. It also looks intoissues like, privacy and inability, making a point that the application of ADR should be balanced so thateveryone has equal access to such services in today’s computerized world.
Keywords: – Arbitration, AI technology, Privacy, Virtual Tools